Track your shipment
Enter the order number you received by e-mail or from the dispatcher and see at which stage the transport is: collection, transit, customs, delivery.
Shipment number
You will find it in the order confirmation or in the transport documents received from the dispatcher.
1. Request registered
We received your request from the website and automatically sent you a confirmation by e-mail.
2. Rate calculation
Our team checks the route and the type of cargo and prepares the transport quote.
3. Vehicle assigned
We confirm the carrier and the vehicle, then send you the details of the run.
4. Cargo loaded
The goods are collected according to the agreed schedule, the CMR is issued, and you receive the loading confirmation.
5. In transit
The goods travel along the planned European route, and we keep you informed at every important stage.
6. Delivered
You receive the signed proof of delivery (POD) and the complete transport file.
You should not have to ask
In addition to the tracking page, your designated dispatcher sends you status updates at every important stage. You get the information before you need to ask for it.
- Confirmation at loading, with the registration number and CMR
- Notification at every border crossing
- Notice when the customs documents are released
- Scheduling of unloading, with a time window
- Proof of delivery and the final file, on the same day
Do you have a problem with a shipment in progress?
For critical situations — cargo held at the border, damage, missed deadline — call the dispatcher directly. We take on the case immediately, including at weekends.
About tracking
Where do I find the shipment number?
The number appears in the order confirmation sent by e-mail, on the CMR transport document and in your correspondence with the dispatcher. The format is AG-year-number, for example AG-2026-000123.
Why have I not seen any update for a few hours?
Statuses are updated at events, not continuously. On a long route there can be periods of uninterrupted driving or mandatory rest in which no changes appear. If you have had no update for more than 12 hours, call the dispatcher — we will check immediately.
Can I receive notifications by e-mail or WhatsApp?
Yes, on request. Tell the dispatcher which statuses interest you (loading, border, customs, delivery) and on which channel you would like to receive them. For clients with large volumes we can send a consolidated daily report.
Is this page connected to your systems?
The page is ready for full integration with the internal dispatch system, through an access point (API) that returns the shipment status. Until it is connected, it works on test data, marked as such. Technical details for integration are available from our team.
Cannot find your shipment?
Send us the order number or the transport details and we will check the system immediately. For urgent matters, the dispatcher replies 24/7.
- Dispatcher available 24/7
- Reply on the same day
- Proactive statuses along the way